Key Features of BMSignal
- Real-time Monitoring: Instant analytics for all connected building sites and alarms.
- Automated Alarm Management: See live updates and team notes for each alarm.
- Compliance Insights: Quick view of SLA performance and how fast problems are fixed.
- Noise Reduction: Automatic nuisance alert detection to minimize distractions.
- Remote Fix: Keep track of issues solved remotely, without needing a site visit.
- CSV Reporting: Export any table to CSV for deep-dive analysis in Excel or Google Sheets.
Dashboard Overview
The BMSignal Analytics Dashboard gives an instant overview of critical building management metrics. Each widget summarizes live and historical data, helping users monitor system health, energy use, and response efficiency. Below, each key component is explained for clear understanding and actionable insight.
Number of unique monitored locations/buildings across your portfolio.
Alarms triggered unusually frequently, indicating potential sensor or system noise.
The current number of alarms requiring attention or remediation.
Total alarms resolved successfully in the current reporting period.
Site with the highest number of recent alarms, highlighting areas that need attention.
Total false alarms that teams have dealt with and closed.
New alarms generated since midnight. Use to monitor daily alarm trends.
Alarms resolved without on-site attendance, maximizing operational efficiency.
How many alarms were resolved since midnight today.
Mean Time To Resolve (in minutes). Average time from alarm generation to closure.
Alarm Volume Trend
Displays alarms triggered per weekday, comparing current and previous weeks. Spikes may indicate recurring operational or environmental issues that need investigating.
Percentage of alarms resolved within contracted Service Level Agreement response and resolution times.
Number of alarms closed in the last 7 days, useful for short-term performance tracking.
Alarms resolved in the past month, reflects long-term site responsiveness.
Recently Closed Alarms
Quick reference of the most recently resolved alarms including their source, site, user, and notes. Useful for auditing and learning from recent events.
| ID | Date | Time | Site | Source | User | Note |
|---|---|---|---|---|---|---|
| 2419 | 25/04/25 | 17:22 | unicam92 | outsidairtemp | Alice | |
| 2418 | 25/04/25 | 17:21 | ddclt58 | chilledwatertemp | Pedro | |
| 2417 | 25/04/25 | 17:20 | dccdf40 | fixtcglosglovel | Ava | |
| 2416 | 25/04/25 | 17:15 | dclon4 | fanspeed | Oliver | |
| 2410 | 25/04/25 | 17:14 | hsonec122 | ahureturntemp | Freddie |
Active Alarms
Current active alarms with details such as site, source, responsible user, and alarm notes. This lets teams prioritize and act quickly on outstanding incidents.
| ID | Date | Time | Site | Source | Priority | Description | ORD | Ack by | Ack Time | Notes |
|---|---|---|---|---|---|---|---|---|---|---|
| 2430 | 26/04/25 | 02:22 | offedit56 | spacetemp | Low | SpaceTemp alarm – 26 °C | – | Pedro | 02:23 | – |
CSV Reporting Tool for Data Analysis
Accessible Data, Effortless Analysis: BMSignal's reporting tool allows you to export alarm and site data in CSV format with a single click. CSV files are universally compatible with spreadsheets (Excel, Google Sheets) and BI platforms, ensuring you can quickly sort, filter, visualize, and manipulate alarm history without technical barriers.
- Easy Export: Download filtered or full alarm tables for your records in a single CSV file.
- Data Manipulation: Slice and dice details such as status, user, time, and priority in whichever spreadsheet tool you prefer.
- Audit & Compliance: Keep records, track team actions, and create tailored reports for stakeholders.
- No Lock-In: No proprietary formats, simply open in Excel, Sheets, or a text editor.
- Filter the alarms on Dashboard as needed
- Click the CSV button
- Open, share, or analyze your exported CSV immediately
How to Interpret Your Dashboard
- Monitor High-Impact Sites: Sites with the most active alarms ("Most Active") may need urgent attention or system upgrades.
- Reduce Nuisance Alerts: Recurrent nuisance alerts should prompt review of sensors and programming to minimize alarm fatigue.
- Track Response Time Efficiency: Regularly review MTTR to ensure timely alarm responses. A low MTTR indicates an efficient support workflow.
- Aim for High SLA Compliance: Consistent SLA compliance (>90%) demonstrates reliability and supports contractual obligations.
- Analyze Trends: Sudden spikes in alarm trends suggest deeper operational issues that may need investigation.